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F.A.Q.

Is Benson & Benson AC and Heating Services fully licensed and insured?

Our top priorities are the safety and protection of our clients’ homes and possessions. We carry all the necessary commercial licenses, insurance, and permits to ensure we can handle any installation, repair, or maintenance.

How often should I have my AC checked?

The best way to keep your AC working for a long time is to maintain it regularly. AC systems collect dust and dirt and need to be cleaned and flushed in order to keep them working properly. Most manufacturers recommend twice a year for your HVAC maintence.

What should I do if my HVAC unit is leaking?

If your unit is leaking water, the most common causes are low refrigerant levels and clogged drain lines. If you encounter such problems do not let them continue, it can result in major damage to your system.

Which size HVAC system should I get?

We recommend that you size your system according to your home’s square footage for maximum efficiency. Larger systems are not only costlier but also more difficult to install. Getting the next largest system will result in higher utility bills and wasted energy.

How can I improve my home's AC and heating system?

One of the easiest and cheapest ways to improve your home’s heating and an AC system is cleaning and maintenance. By keeping it well-maintained, you can improve its efficiency and lower your utility bills.

Why does an air conditioner make a clicking sound?

Most AC clicking sounds come from the thermostat, these clicking sounds enable the home owner to know that the AC is turning on and off. Some manufacturers clicking sounds come from when the system changes over from cool to heat, almost always these clicking sounds are normal.

What should I look for in a reputable HVAC company?

One of the factors you need to consider when hiring an HVAC company is their experience. Ensure that the technicians are qualified and knowledgeable on the latest advancements in technology. They should also be able to provide you with references or recommendations of previous customers.

How can I improve indoor air quality?

 We recommend having a complete maintenance performed to insure that your indoor coils are clean and/or consider having a coil cleaning. We recommend UV light techonlogy to imrove your air qaulity. To reduce airborn contaminates and help improve indoor air quality that will nurtilize odors in your home we recommend iWave.

What are indoor air pollutants?

Dust, smoke, odors, and certain viruses and bacteria all can be suspended in the air you breath, even when you dont seen them. Air ionization systems in your air conditioner will help clean the air in your living space.  

Happy Customers

Had another company come first and he said that I needed a new AC plus ducts for a price of $5500!!!! Benson & Benson came out and the tech repaired the problem within 15 minutes for under $300!!! Big difference plus I felt that he was friendly and sincere. Did not try to take advantage of the problem. Would use them again without any hesitation.” 

– Cheryl L.

Our A/C broke down on a Sunday afternoon we reach out to them and they responded quickly and were at the house the following day early in the morning. They did not charge a fee to come by the house. We needed a new outside A/C unit. They gave us their opinion on how they suggest that we should proceed. They did not try to push us on doing unnecessary repairs . They Gave us a fair price for a new unit.  Very professional and prompt service. My A/C was replaced and running within a few hours. Would use them again

Lutji J.

Used them for the first time- terrific!!!showed up on time , found and fixed the issue–was very pleased with them. Contacted them at 9 pm night before via txt- got immediate reply— showed up next day !!!

– David S.

Woke up to a major flood in the garage from the a/c, found Benson & Benson a/c on Facebook. It turns out that we had a clogged drain line and a overflow switch that was not working. After the repair this company also helped to clean up the water in the garage! Thanks for all your help, I would recommend this company to anyone needing a good a/c business that cares about what they do

– Kevin P.

Benson & Benson was able to provide same day service. They quickly diagnosed the issue, had parts delivered the next day, and fixed my broken ac unit. They were very professional. I would highly recommend.

Gary E.

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Phone: (954) 805-1102